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Media planning

Choose the objective before the channel.

A useful media plan connects the business goal, the audience, the message and the action you want people to take. Start there before choosing platforms or dividing the budget.

Define what progress means

Choose an outcome the business can act on: qualified inquiries, appointments or purchases. Describe what makes an inquiry relevant before launch. A low cost per click can look attractive while bringing people who need a different service. Keep awareness goals separate from sales goals so the review matches the campaign’s purpose.

Give each channel a defined role

Consider where people encounter the offer and what they need to understand. Search may respond to an existing question; video may explain an unfamiliar service. These are planning choices, not promises of performance. Check whether you have suitable creative, a useful destination page and the capacity to respond before adding another channel.

Budget for learning as well as delivery

Include creative production, landing page work and measurement in the plan, alongside media spend. Choose a review period and the question the test should answer. Avoid spreading a small budget across so many audiences that each receives too little activity to assess. There is no universal percentage split that fits every business.

Illustrative example: appointment inquiries

A fictional service business wants appointment requests in one local market. Its team tests two messages on one channel, using the same offer and landing page. It records spending, relevant inquiries and appointments, then reviews why some inquiries did not qualify. This is a planning example, not a client case or a forecast.

Make the next decision explicit

Agree before launch what would justify continuing, revising or stopping the test. Combine campaign reporting with feedback from the people answering inquiries. Record gaps in tracking and do not assume every recorded conversion is an additional sale caused by advertising. The review should produce a decision and a reason, rather than another dashboard.

A brief to review before launch

For an illustrative local campaign, record the objective as relevant appointment requests, define the audience and offer, assign one channel to reach that audience, and name the landing page and follow up owner. Set a budget limit and review date. Review spending, relevant inquiries and appointments together before deciding to continue or revise.

Further reading

This article presents Diffusion’s practical planning recommendations. The resource below provides additional context.

Think with Google · Media effectiveness guide